Service and Support

How-To Guides

Add Assets Manually
Use this guide if you are adding assets without a scanner.

Add Assets with a RoV Scanner
Use this guide if you want to add assets by connecting a RoV scanner to a laptop or desktop PC.

Add Assets with DataKeyer
Use this guide if you want to add assets by using DataKeyer with a data-entry-capable scanner.

Audit Assets with a RoV Scanner
If you own a RoV scanner, use this guide to "take inventory," or audit your fixed assets.

Set Up Locations
This guides you through setting up locations for your assets, so you can keep up with location using your scanner.

Set Up Pre-Defined Assets
Use pre-definied to speed data entry if you have items of similar type.

Use DataBuilder to Save Time Entering Assets
DataBuilder is used in conjuction with a data-entry-capable scanner to save time when you have a number of assets of the same type.

Track Locations Without Using Labels
Use this guide to learn how to track your locations without using labels.

Support Website

Access to our support website is free for all customers.


Contact Us

Email or call us to access technical support based on your support contract.





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